How my Account e-Billing works

• With e-Billing, you’ll avoid the hassle of receiving paper bills in the mail. Instead, we’ll email you a notification every time a new bill is issued. You’ll see how much you owe, right in the email
• A full copy of your hydro bill is available for viewing or download from the MyAccount Portal (activation is required)
• You can also access historical hydro bills here

You'll need your Electricity Meter and Hydro Account Number to register

Get help finding your numbers here!

Other Information You Need

• Your Postal Code OR The First 4 Letters of Your Surname
• A valid e-mail address
• A User Id of your choice
• A password of your choice

Paying Your Bills

Using MyAccount, create a link directly to the bank of your choice. Access this from the "Change User Profile" screen. From there you can pay your electricity bills through your bank’s regular on-line payment systems. Its that easy!

Multiple Burlington Hydro Accounts

If you have multiple Burlington Hydro accounts, you can easily manage all of these accounts from a single BHI VIEWmybill Customer account. To add additional accounts, simply go to the "Change User Profile" screen, press the Add An Account button and enter the appropriate information.