Tools & Resources
Discover all the customer tools and portals on Burlingtonhydro.com!
Access MyAccount, visit our special portals demonstrating electricity safety and other topics of interest, see when the power is coming back on, arrange account services and much more.
The best way to get your Hydro Bill. Email notifications. Bill downloads. Review your hydro usage. Opt-in at MyAccount.e-Billing Login & Registration
See where outages have been reported, the number of customers impacted, the cause, and the estimated time of restoration (ETR).Reported Outages & ETR
Service Request Forms
Web forms and PDFs for everything from opening up a new account, arranging for automatic withdrawals or switching to Tiered billing.Residential Service Request Forms
Business Service Request Forms
How to prepare for outages and stay safe during extreme outage events. Outage Tweets. How Burlington Hydro prioritizes outagesExplore the Outage Portal
Learn ways to conserve electricity at home and at work. See if you qualify for the Energy Affordability Program. Get kids' resources.Explore the Conservation Portal
Overhead and underground powerline safety. Guidelines when transformers are on your property. Burlington Hydro's safety commitment.Explore the Safety Portal
Currently approved rates and applications. How we score on service quality, customer satisfaction and reliability.Download Regulatory Documents
Engineering & Operations Portal
Submit engineering requests. Arrange metering services. Download tree trimming schedule. Helpful technical backgrounders.
Career Opportunities. Apprenticeships. Student Development Program.See Current Openings