
CUSTOMER
SERVICE
& SUPPORT
This customer service section provides One stop-access for residential and commercial customers
On-line service requests for residential customers Residential Forms
On-line service requests for business customers Business Forms

NEW CUSTOMERS
New to Burlington Hydro or setting up a new account? Consult this handy guide.

SEE YOUR HYDRO USAGE
Helpful web tool shows your power usage at peak, mid-peak and off-hour times.

PAYMENT OPTIONS
Many options available ... online, auto withdrawals, credit card and more.

LANDSCAPE GUIDELINES
Critical rules when you have transformers and other hydro equipment on your property.
REPORT AN OUTAGE
If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937