Burlington Hydro is committed to keeping you prepared, informed and safe.
WHERE WE’RE MAKING REPAIRS
See current outages and our estimate for when the power will come back on.
GET THE INFO YOU NEED
See all the different ways you can stay informed when an outage occurs.
STAY CLEAR OF DOWNED LINES
Why it’s critical to keep your distance from downed power lines or tree limbs.
KEEP YOUR FAMILY SAFE
Preparing and equipping your household for outages and extreme weather.
TO REPORT A POWER OUTAGE OR A POWER OUTAGE EMERGENCY PLEASE CALL 1-877-310-4937
Things to Check Before You Call
Key Questions
- Do You See BHI trucks already in the area?
- Is only part of your house without power?
- Is the Outage Limited to Your Home?
- Have you searched your street on our web-based Outage Map
- If it's a major outage or extreme weather event, have you checked our twitter page @Burlingtonhydro?
Key Pages to Visit
Review Our Customer Outage Guide
This comprehensive online guide covers a wide variety of topics to help keep you prepared, safe and informed
See the BHI Response Commitment
Learn how we coordinate and prioritize restoration efforts.
REPORT AN OUTAGE
If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937
