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BULLETINS

Welcome to our new web site ::::
TO REPORT AN OUTAGE CALL 1-877-310-4937 ::::
Winter Electricity Rates and Times now in effect until April 30, 2020 - Learn more ::::
Lower Income Customers - you may qualify for a reduction on your electricity bill Ontario Electricity Support Program ::::
Save on Energy programs have changed and a number of programs have ended. As of April 1, 2019, some programs are now offered directly by the Independent Electricity System Operator (IESO). Please visit saveonenergy.ca for more information. ::::

Visit our Powerline Safety Page

OUTAGE UPDATES

Outage Alert

Visit Outage Maps to see Burlington outage activity and estimated restoration times. Provides real-time information about planned and weather related outages, right down to the street level. Search your address from any web-connected device.…
Visit our Powerline Safety Page

LOG-INS

Log-in and registration for VIEWmyBill, TOU Toolkit and one-click access to all Burlington Hydro tools and resources.

CURRENT TIME-OF-USE PRICES

10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
12 am
7 am
11 am
5 pm
7 pm
 
Off Peak
10.1¢ / kWh
 
Mid Peak
14.4¢ / kWh
 
On Peak
20.8¢ / kWh

HELPING
OUR
CUSTOMERS SHINE
SINCE 1945

Safe, reliable, efficient hydro

MOST VISITED PAGES

CUSTOMER GUIDE
Especially for new customers, this comprehensive overview covers everything from A-Z about your new account and services ... See the Guide
ONE STOP SERVICES
Visit our all-new Customer Services section to arrange for services, see usage, pay bills and more …Get The Help You Need

 

 
 
Go to VIEWmybill login and registration page
Load Outage Maps Search Tool
Open TimeofUse Toolkit login and registration page
Go to BHI Service Forms Main Page

Burlington Hydro delivers electricity to more than 68,000 customers in the city of Burlington.

 
Go to Outage Portal Main Page
Go to Power to Conserve Main Page
Visit Your Safety Portal
Call 311 about a Water Emergency
Go to Outage Portal
Go to Power to Conserve Portal
Go to Your Safety Portal

What's New

Click to read more about the Winter Time-of-Use hours
October 08, 2019

Change-over to Winter Time-of-Use Hours Begins November 1st

Change-over to Winter Time-of-Use Hours Begins November 1

The Ontario Energy Board (OEB) has announced that winter time-of-use (TOU) hours and electricity prices will change for on-peak, mid-peak, and off-peak periods, beginning November 1st. The change…
Click to read more about the Telephone Scam
September 27, 2019

Burlington Hydro Customers being Targeted in Telephone Scam

Burlington Hydro Customers being Targeted in Telephone Scam

Burlington Hydro has received calls from concerned customers who have been targeted in a Hydro cut-off scam. The caller advises that hydro will be cut off immediately unless payment is received by…

 
Load Outage Maps search tool
Go to VIEWmybill login and registration page
Go to Customer Service Forms Listings Page
 
Go to TimeofUse Toolkit Login and Registration page
Go to Power to Conserve Portal
Go to Your Safety Portal
 
Go to Outage Portal
Go to power to Conserve Portal
Go to Your Safety Portal

REPORT AN OUTAGE

If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937

Burlington Hydro Electric Inc. 1340 Brant Street, Burlington, Ontario L7R 3Z7
Phone:905-332-1851 | Fax: 905-332-9644 cservice@burlingtonhydro.com

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Burlington Hydro Electric Inc. 1340 Brant Street, Burlington, Ontario L7R 3Z7 | Phone:905-332-1851 | Fax: 905-332-9644 | cservice@burlingtonhydro.com