BULLETINS

Burlingtonhydro.com features fresh look and content Learn More About Refreshed Site ::::

SCAM ALERT: Telephone fraudsters posing as Burlington Hydro are reported to be active in our region Read Fraud Alert ::::

When large outages occur, and traffic on our outage map gets busy, Burlington Hydro also tweets updates. Follow us, & for helpful info & tips visit our Outage Portal ::::

Unsure if you want to switch to Tiered pricing or stay on Time-of-Use? There's no rush and no deadline to apply. Learn More about tiered pricing ::::

We're looking for candidates to join the Burlington Hydro Team. Learn more about our current openings ::::

Stay Safe & Informed during Outages

Outage Maps, Twitter feed, Safety Tips and More.

Visit Outage Portal

Stay Safe & Informed during Outages

Outage Maps, Twitter feed, Safety Tips and More

Visit Outage Portal

TIME-OF-USE PRICES

The current Time-Of-Use period is On Peak at a cost of 15.1 cents per kilowatt-hour.

Mid Peak
rate is 10.2¢ per kWh

M-F from 11 am to 5 pm

Off Peak
rate is 7.4¢ per kWh

M-F from 12 am to 7 am & 7 pm to 12 am and all day on weekends and holidays.

On Peak
rate is 15.1¢ per kWh

M-F from 7 am to 11 am & 5 pm to 7 pm

CUSTOMER NEWS

Transformer Inspection Program and Customer Landscaping Guidelines

Spring is here! Guidelines for Burlington citizens with a pad-mounted transformer on property.

Inspections & Guidelines

Construction Notice: Hydro Relocation Work March 8 to May 19

To support increase in GO Service, Metrolinx is working with Burlington Hydro to relocate overhead hydro wires.

See full notice

Join our Campaign to Help Feed Burlington Families

With every new My Account registration, we will make a $5 donation to the Burlington Food Bank helping address the increased needs of local families.

Support the Food Bank My Account Features & Benefits

Career Opportunities

Lock down a career or apprenticeship with one of the region's Top Employers! Fantastic job openings in IT, engineering, operations and powerlines.

Current Openings

Burlingtonhydro.com features fresh look and content

Our updated site is more intuitive and user-friendly with improved navigation and graphics.

Learn More About Refreshed Site

More Customer News

See all current and past Customer News items.

Check Items

HELPFUL TOOLS & RESOURCES

MyAccount eBilling

The best way to get your Hydro Bill. Email notifications. Bill downloads. Review your hydro usage. Opt-in at MyAccount.

e-Billing Login & Registration

Outage Maps

See where outages have been reported, the number of customers impacted, the cause, and the estimated time of restoration (ETR).

Reported Outages & ETR

Service Request Forms

Web forms and PDFs for everything from opening up a new account, arranging for automatic withdrawals or switching to Tiered billing.

Residential Service Request Forms
Business Service Request Forms

Outage Portal

How to prepare for outages and stay safe during extreme outage events. Outage Tweets. How Burlington Hydro prioritizes outages

Explore the Outage Portal

Conservation Portal

Learn ways to conserve electricity at home and at work. See if you qualify for the Energy Affordability Program. Get kids' resources.

Explore the Conservation Portal

Safety Portal

Overhead and underground powerline safety. Guidelines when transformers are on your property. Burlington Hydro's safety commitment.

Explore the Safety Portal

Regulatory

Currently approved rates and applications. How we score on service quality, customer satisfaction and reliability.

Download Regulatory Documents

WORKS

Engineering & Operations Portal

Submit engineering requests. Arrange metering services. Download tree trimming schedule. Helpful technical backgrounders.

Coming Soon

Careers

Career Opportunities. Apprenticeships. Student Development Program.

See Current Openings