Stay Safe & Informed during Outages
Outage Maps, Twitter feed, Safety Tips and More
Winter Electricity Prices Increase for Households and Small Businesses
The Ontario Energy Board (OEB) has announced new TOU, ULO and Tiered Regulated Price Plan (RPP) prices in effect November 1, 2023.
Choosing Between TOU, Tiered and New Ultra Low Overnight (ULO) Price Plans
If you're a residential or small business customer, you can choose to switch between TOU, Tiered and the Ultra-Low Overnight (ULO) price plans.
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HELPFUL TOOLS & RESOURCES
The best way to get your Hydro Bill. Email notifications. Bill downloads. Review your hydro usage. Opt-in at MyAccount.e-Billing Login & Registration
See where outages have been reported, the number of customers impacted, the cause, and the estimated time of restoration (ETR).Reported Outages & ETR
How to prepare for outages and stay safe during extreme outage events. Outage Tweets. How Burlington Hydro prioritizes outagesExplore the Outage Portal
Learn ways to conserve electricity at home and at work. See if you qualify for the Energy Affordability Program. Get kids' resources.Explore the Conservation Portal
Overhead and underground powerline safety. Guidelines when transformers are on your property. Burlington Hydro's safety commitment.Explore the Safety Portal
Currently approved rates and applications. How we score on service quality, customer satisfaction and reliability.Download Regulatory Documents
Engineering & Operations Portal
Submit engineering requests. Arrange metering services. Download tree trimming schedule. Helpful technical backgrounders.
Career Opportunities. Apprenticeships. Student Development Program.See Current Openings