THE POWER’S OUT AND YOU WANT ANSWERS

SEARCH YOUR ADDRESS.
See when the power is expected to come back on.

CLICK HERE

Burlington Hydro is committed to keeping you prepared, informed and safe.

Click to go to outage mapsWHERE WE’RE MAKING REPAIRS

See current outages and our estimate for when the power will come back on.

Visit Outage Maps

Click to visit Burlington Hydro twitter pageGET THE INFO YOU NEED

See all the different ways you can stay informed when an outage occurs.

Get Fast Answers

Click for powerline safety informationSTAY CLEAR OF DOWNED LINES

Why it’s critical to keep your distance from downed power lines or tree limbs.

Keep Your Distance

click for outage safety tipsKEEP YOUR FAMILY SAFE

Preparing and equipping your household for outages and extreme weather.

Tips to Live By

TO REPORT A POWER OUTAGE OR A POWER OUTAGE EMERGENCY PLEASE CALL 1-877-310-4937

Things to Check Before You Call

Things to Check Before You Call

Key Questions

  • Do You See BHI trucks already in the area?
  • Is only part of your house without power?
  • Is the Outage Limited to Your Home?
  • Have you searched your street on our web-based Outage Map
  • If it's a major outage or extreme weather event, have you checked our twitter page @Burlingtonhydro?

Key Pages to Visit

Burlington Hydro's Comprehensive Outage Guide

Review Our Customer Outage Guide

This comprehensive online guide covers a wide variety of topics to help keep you prepared, safe and informed

Explore this Helpful and Comprehensive Resource

The BHI Response Commitment

See the BHI Response Commitment

Learn how we coordinate and prioritize restoration efforts.

See our Community-Focused Approach

REPORT AN OUTAGE

If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937