Skip to main content

BULLETINS

Unsure if you want to switch to Tiered pricing or stay on Time-of-Use? There's no rush, there is no deadline to apply.  Learn More    ::::  
TO REPORT AN OUTAGE CALL 1-877-310-4937   ::::  
Lower Income Customers - you may qualify for a reduction on your electricity bill  Ontario Electricity Support Program   :::: 

CURRENT TIME-OF-USE PRICES

8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
11.3¢ per kWH
11.3¢ per kWH
11.3¢ per kWH
11.3¢ per kWH
17¢ per kWH
17¢ per kWH
17¢ per kWH
17¢ per kWH
17¢ per kWH
17¢ per kWH
11.3¢ per kWH
11.3¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
12 am
7 am
11 am
5 pm
7 pm
 
Off Peak
8.2¢ / kWh
 
Mid Peak
11.3¢ / kWh
 
On Peak
17¢ / kWh

 

FEATURED ITEMS

Click to Search Outage Maps

SEARCH OUTAGE MAPS

Outage Maps provides real-time information about outages right down to the street level. Use from the convenience of any web-connected device.
Click to read more about Tiered Pricing

TIERED PRICING OR TOU

THE CHOICE IS YOURS! Residential and small business customers can choose between 2 electricity rate structures: Time-of-Use (TOU) and Tiered pricing. LEARN MORE ...
Visit our Log-ins, Tools and Resources page

LOG-INS

Log-in and registration for MyAccount (previously VIEWmybill and TOU Toolkit) are only a click away.

WHAT'S NEW

Click to read more about the E-Billing Campaign
May 02, 2022

Seasonal Change to Summer Time-of-Use and Tiered Pricing Thresholds

Seasonal Change to Summer Time-of-Use and Tiered Pricing Thresholds

 

Now in effect: Summer Time-of-Use Hours and Tiered Thresholds from May 1 to October 31, 2022. This applies to the Electricity Line of your Burlington Hydro bill and reflects the electricity…
Click to read more about the E-Billing Campaign
May 02, 2022

New Approved Distribution Rates Come into Effect May 1, 2022

New Approved Distribution Rates Come into Effect May 1, 2022

On March 24, 2022, the Ontario Energy Board (OEB) approved Burlington Hydro’s 2022 distribution rates, which will be applied as of May 1, 2022. The new rates result in an increase to the…
Click to read more about the E-Billing Campaign
April 19, 2022

Success: Burlington Hydro Osprey Nest Re-Location

Success: Burlington Hydro Osprey Nest Re-Location

UPDATE: April 19 - The Ospreys Have Landed – The Osprey pair have taken up residence on their new nesting platform. Burlington Hydro is pleased to report that they have successfully and safely re-located. The…
Click to read more about the E-Billing Campaign
March 29, 2022

Burlington Hydro Launches New Instagram Account

Burlington Hydro Launches New Instagram Account

Burlington Hydro is pleased to announce that we’re now on Instagram – a social media platform providing our customers with a new way to receive information from Burlington Hydro. With an emphasis on energy…
Click to read more about the E-Billing Campaign
October 20, 2021

Ontario Energy Board Launches Utility Service Area Map

Ontario Energy Board Launches Utility Service Area Map

The Ontario Energy Board (OEB) has launched a new online interactive map that provides resource rich information about Ontario’s electricity and natural gas utilities, including Burlington Hydro. The…

 

 
 
Go to Burlington Hydro MyAccount login and registration page
Load Outage Maps Search Tool
Open Burlington Hydro Forms Portal

 

 
Go to Outage Portal
Go to Conservation Portal
Go to Safety Portal
 
Go to Covid-19 Response Page
Call 311 if you have a water emergency
Go to 1call

Burlington Hydro delivers electricity to more than 68,000 customers in the city of Burlington.

Go to Outage Portal
Go to Power to Conserve Portal
Go to  Your Safety Portal
 
Load Outage Maps search tool
Go to MyAccount login and registration page
Go to Customer Service Forms Listings Page
 
Go to Covid-19 Information Page
Go to Power to Conserve Portal
Go to Your Safety Portal
 
Go to Outage Portal
Go to power to Conserve Portal
Go to Your Safety Portal

INSIDE BHI

REPORT AN OUTAGE

If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937