November 15, 2023
Sign up for the New MyAccount Portal Today!
At Burlington Hydro, we are constantly striving to enhance your experience and provide you with the best possible service. We are thrilled to introduce our newly enhanced MyAccount Customer Portal, designed with our customers in mind.
We are in the process of revamping our current account portal to offer our customers an even more comprehensive set of features. The upcoming enhancements will enable you to link multiple accounts, delegate users, access downloadable energy usage data, and benefit from a Time-of-Use (TOU) vs. Tiered pricing comparison, among other exciting additions.
To make the most of these improvements, customers will need to reset their passwords on the new My Account customer portal.
Should you have any further inquiries or require assistance, please do not hesitate to reach out to our customer service team at firstname.lastname@example.org or by calling 905-332-1851. Our dedicated team is available to assist you from Monday through Friday, between 8:30 a.m. and 4:30 p.m.
We are excited about these enhancements and look forward to serving you better through our improved Customer Portal.