Home Account & Billing Residential Assistance Programs
We know that life doesn’t always go as planned. As your community utility, we’re here to help with options to make managing your electricity bill a little easier.
We’re committed to supporting our customers. To discuss your bill and payment options in more detail, please contact us.
OESP provides a monthly bill credit to eligible low-income customers.
Credit amount depends on:
If you are in a lower-income household, you may qualify for a reduction on your electricity bill.
LEAP is a grant program that provides a one-time payment to help eligible low-income customers who are behind on their electricity or natural gas bill.
In order to qualify, your household income has to fall below a certain limit. The amount of income it takes to qualify depends on:
The Energy Affordability Program provides support to income-eligible electricity consumers by helping them to better manage their monthly electricity costs and to increase their home comfort.
There are two types of support available through the Energy Affordability Program: Comprehensive Support and Energy Saving Kits.
Note: There are additional programs available for customers looking to make their home more energy efficient and sustainable.
There are also customer service rules available for low-income customers; for example, waiving security deposits and allowing longer payment times under arrears payment plans.
