Power Outages

Staying Safe and Informed

Enter your address in Burlington Hydro’s Outage Maps tool and get real-time outage status in your area.
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Stay safe and informed during power outages with helpful tips to keep you and your family prepared and safe. Know how to report power outages in Burlington.
What to do when the power's out
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Go to our mobile site at m.burlingtonhydro.com; follow us on Twitter @burlingtonhydro, or call 1-877-310-4937 for the latest power outage information.
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Outages

What you need to know to stay safe and informed

At Burlington Hydro, delivering safe, clean and reliable power, is at the core of everything we do.

Burlington Hydro recognizes that during a power outage customers want quick and accurate information regarding the status of the outage. Our new and convenient Outage Maps App allows our customers to easily get outage information from a computer, tablet or smartphone.

Click Here To See Current Outages Across Burlington

Circumstances beyond our control can occasionally result in longer outages, during which we take every step to minimize inconvenience to our customers.

To report an outage during business hours (8:30 am to 4:30 pm, Monday to Friday) please call customer service at: 905-332-1851

To report a power outage emergency, or for after-hours and weekends, please call 1-877-310-4937.

For water problems or emergencies, please contact the Region of Halton at: 3-1-1.