Burlington Hydro will No Longer Deliver Conservation Programs

The IESO will begin to deliver the new suite of programs effective April 1, 2019 

The provincial government has announced changes to the way energy-efficiency programs are delivered as part of its commitment to reduce electricity costs for customers. As a result, a new suite of energy-efficiency programs for businesses will be centrally delivered by the Independent Electricity System Operator (IESO). 

Who Can I Speak to if I have a Question?

Contact the Save on Energy call centre at 1-877-797-9473 for more information about changes to Save on Energy programs.

Heating and Cooling Program Cancelled

The Heating and Cooling program is cancelled as of April 1, 2019, and should not be considered for new HVAC projects.  Questions related to existing projects can be sent via email to This email address is being protected from spambots. You need JavaScript enabled to view it., or over the phone through 1-877-688-3062. More information is also available on the Heating and Cooling program page.

Home Assistance Program Still Offered

The Home Assistance Program is continuing unchanged, and participation remains open to low-income customers across the province. Customers interested in participating or who would like to learn more about the program can call 1-855-591-0877, email This email address is being protected from spambots. You need JavaScript enabled to view it. or to visit the Low Income Help page.

Deal Days Coupon Program Cancelled

The Instant Discount program (also known as Deal Days) has been cancelled. No future events will be held. Over the years, Instant Discount events contributed to high levels of consumer awareness and action. Saving energy at home today is even more accessible to the average consumer with a broad range of affordable products, services and technologies now available. Visit our Advice and Tips page for more ideas about no-cost or low-cost ways to save energy at home.

What programs are still available?

Programs for the 2019-2020 interim include:  

What programs are ending?

The following programs will be discontinued:

  • Instant Discount,
  • Heating and Cooling program,
  • Audit Funding,
  • Residential New Construction,
  • High Performance New Construction,
  • Existing Building Commissioning,
  • Monitoring and Targeting.

Please visit the program update pages for Residential, Small Business, Business and Contractors and Allies for more information about deadlines for existing applications.

How will this affect my Save on Energy project?

If you are planning a project with a continuing program, you should see no or minimal impact. In most cases, project applications will be transferred to the IESO after May 1. If you have an existing contract with a program, Burlington Hydro will continue to support the project to completion.

Contact Burlington Hydro about any existing applications: This email address is being protected from spambots. You need JavaScript enabled to view it. or 905-332-2877

I’m participating in a program only offered in Burlington Hydro’s service territory, what happens to it?

Local programs that are also ending:

  • Swimming Pool Efficiency Program

Please contact Burlington Hydro for more information at: This email address is being protected from spambots. You need JavaScript enabled to view it. or 905-332-2877

For More Information on Remaining Programs:

Contact the Save on Energy call centre at 1-877-797-9473 for more information about changes to Save on Energy programs. OR

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