• Dec 2013 Ice Storm 1

    Ontario's December Ice Storm worst of recent history

  • Dec 2013 Ice Storm 2

    BHI crews survey damage in North Burlington

  • Dec 2013 Ice Storm 3

    BHI & contractors worked 24-7 restoring power

  • Dec 2013 Ice Storm 4

    Downed trees, branches & wires were widespread

  • Dec 2013 Ice Storm 5

    Treacherous conditions slowed down repairs

  • Dec 2013 Ice Storm 6

    More scenes of repair work which carried on for days

  • Dec 2013 Ice Storm 7

    Regular Community Meetings kept Residents informed

The December 2013 Ice storm caused the most intensive storm-related power restoration work in recent history for the City of Burlington. The restoration ran 24/7 engaging every member of the Burlington Hydro operations team, as well as the support of City of Burlington staff, neighbouring utilities and contractors.  The photo gallery and video on this page provide a sense of the magnitude of the damage. The images focus on the hardest hit areas in North Burlington.

See our full recap on the restoration and outreach

See this video produced by the Electricity Distributors Association (EDA), which pays tribute to the efforts of Ontario's electricity utility workers during the December 2013 Ice Storm

Burlington Hydro Damage Scenes Video Compilation

CHCH News Report - Community Thank you

Like other jurisdictions throughout Southern Ontario, the City of Burlington experienced an extended period of freezing rain and ice pellets the weekend before Christmas. In general terms, the higher the elevation and further away from the lake, the greater the ice accumulation. 7,500 Burlington Hydro (BHI) customers were impacted by the winter storm (approximately 12 % of BHI customers) at its height. Although close to 6,000 customers in Burlington’s urban centre had power restored within 24 hours, those that remained without, posed considerable challenges for line crews.

Burlington Hydro extends its thanks to all of its affected customers for exercising their patience and understanding through trying circumstances.  Our sincere thanks go out to all City of Burlington and Burlington Hydro team members, and supporting line crews from Oakville Hydro, Waterloo North Hydro, Cambridge Hydro, K-Line, as well as tree trimming crews from Davey Tree and Arborwood Tree Service, for their assistance.

Follow Burlington Hyrdro on twitter @BurlingtonHydro for news and updates on major power outages