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Ontario Energy Board announces new electricity prices for households and small businesses, effective November 1, 2020 under the Regulated Price Plan (RPP)

The Winter Time-of-Use (TOU) hours and the Winter Tier threshold for residential customers, which were maintained for the summer 2020 period, will remain in effect on November 1, 2020.

This affects residential and small business customers under the Regulated Price Plan (RPP) who buy their electricity from Burlington Hydro. A flat rate of 12.8 cents/KWh has been in place as a COVID-19 measure since June 1 and will end on October 31st.

The total bill for a typical residential customer who uses 700 kWh per month will increase by about $2.24 or 1.97%, after accounting for the bill relief provided by the Ontario Electricity Rebate (OER), a total (pre-tax) bill credit that appears at the bottom of electricity bills. The Ontario government has increased that rebate from 31.8% to 33.2% effective November 1, 2020.

The new Winter TOU pricing regime with on-peak, mid-peak and off-peak rates comes into effect on November 1st: 

  • Off-Peak: weekdays from 7 pm to 7 am, and all-day weekends and holidays – 10.5 ¢/kWh
  • Mid-Peak: weekdays 11 am to 5 pm – 15.0 ¢/kWh
  • On-Peak: weekdays 7 am to 11 am, and 5 pm to 7 pm – 21.7 ¢/kWh 


The new prices for customers paying Tiered prices, beginning November 1st

  • Tier 1 Residential – first 1,000 kWh/month – 12.6 ¢/kWh
  • Tier 2 Residential – for electricity used above 1,000 kWh/month – 14.6 ¢/kWh
  • Tier 1 Non-residential – first 750 kWh/month – 12.6 ¢/kWh
  • Tier 2 Non-residential – for electricity used above 750 kWh/month – 14.6 ¢/kWh 

Burlington Hydro RPP customers now have the option of switching to tiered rates. To move to tiered pricing, customers must notify Burlington Hydro by completing the “election form” available on our website at: Election forms will be accepted beginning Tuesday, October 13. 

If a residential or small business customer opts to do nothing, they will automatically remain on TOU pricing. 

Burlington Hydro customers will not see the November 1st bill changes until the billing cycle that begins November 21st.  Be aware that those first bills will show a transition between the 12.8 cent flat rate and winter rates (TOU or Tiered).

Read the OEB news release 

Read the OEB Backgrounder

Find out more about choosing TOU or Tiered Pricing 

OEB – Choosing Your Electricity Price Plan