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Ontario Electricity Rebate (OER) Eligibility Criteria Being Expanded

Multi-unit Common Areas – Retirement Residences – Mobile Home Parks

The Ontario Energy Board (OEB) has made changes to expand the eligibility for the Ontario Electricity Rebate (OER). Effective July 1, 2022, the eligibility criteria will be expanded to capture three additional types of consumer accounts:

  1.  Common areas in residential multi-unit complexes such as condominium buildings, as long as the complex is predominantly residential. Specifically, the complex must contain at least two “qualifying units,” and at least 50% of the units in the complex must be qualifying units.
  2.  Retirement residences where at least 50% of the units are occupied or intended to be occupied as a permanent residence by people aged 65 or older (who are not related to the operator of the complex), and where at least six people aged 65 or older live.
  3.  Mobile home parks as defined in the Residential Tenancies Act, 2006 (

To receive the OER, consumers who qualify under the expanded eligibility requirements need to submit a one-time notice to Burlington Hydro, in which they attest to their eligibility.

On-line Form for Expanded Eligibility

If the notice is given at least 11 days before the end of a billing period, the OER will apply to that same period; if it is given less than 11 days before the end of the billing period, the OER will apply as of the first day of the next billing period.

These amendments come into effect on July 1, 2022. The amount of the rebate – 17% – is not changing.

Note: Some customers with accounts for common areas, retirement residences or mobile home parks may currently be receiving the OER under the legacy exemption set out in section 1.2 of the General Regulation, because they had been receiving the 8% Ontario Rebate for Electricity Consumer’s (OREC). Those customers will need to submit an OER Self-Declaration Form before the legacy exemption expires on October 31, 2022 to avoid any interruption in receiving OER.