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Covid-19 Energy Assistance Program (CEAP) for Residential Customers

July 13, 2020

The Government of Ontario is providing $9 million to support eligible residential customers struggling to pay their energy bills as a result of COVID-19. CEAP is delivered directly by electricity utilities, including Burlington Hydro, further to rules laid out by the Ontario Energy Board (OEB).  CEAP provides a one time, on-bill credit to eligible residential electricity customers to help them catch up on their energy bills and resume regular payments. Eligible customers can apply starting today, July 13, 2020.

Fill Out the Web-based CEAP Form (residential customer)

Government Details on CEAP

COVID-19 Energy Assistance Program for Small Business Customers

The government has also announced $8 million for the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) to help small businesses that are struggling to pay their energy bills as a result of the COVID-19 emergency. We expect that program details will be available later this summer.

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