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BULLETINS

Please be aware that Burlington Hydro is currently undertaking a safety awareness telephone survey conducted by UtilityPULSE on behalf of Burlington Hydro. We appreciate you taking part in this important survey that gauges the level of electrical safety awareness in our community. Learn more ::::
TO REPORT AN OUTAGE CALL 1-877-310-4937 ::::
Winter Electricity Rates and Times now in effect until April 30, 2020 - Learn more ::::
Lower Income Customers - you may qualify for a reduction on your electricity bill Ontario Electricity Support Program ::::
Save on Energy programs have changed and a number of programs have ended. As of April 1, 2019, some programs are now offered directly by the Independent Electricity System Operator (IESO). Please visit saveonenergy.ca for more information. ::::

Tools and resources

LOG-INS

Log-in and registration for VIEWmyBill, TOU Toolkit and one-click access to all Burlington Hydro tools and resources.

YOUR OPINION MATTERS

Your Opinion Matters Survey is Now Closed

Thank you to all who took the time to provide your opinion and share your thoughts. The draw for our 2 $500 gift cards will be held on February 26, 2020.

The Benefits of Your Participation

We are currently reviewing…

CURRENT TIME-OF-USE PRICES

10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
20.8¢ per kWH
20.8¢ per kWH
20.8¢ per kWH
20.8¢ per kWH
14.4¢ per kWH
14.4¢ per kWH
14.4¢ per kWH
14.4¢ per kWH
14.4¢ per kWH
14.4¢ per kWH
20.8¢ per kWH
20.8¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
12 am
7 am
11 am
5 pm
7 pm
 
Off Peak
10.1¢ / kWh
 
Mid Peak
14.4¢ / kWh
 
On Peak
20.8¢ / kWh

HELPING
OUR
CUSTOMERS SHINE
SINCE 1945

Safe, reliable, efficient hydro

SCROLL THROUGH OUR MOST VISITED PAGES

CUSTOMER GUIDE
Especially for new customers, this comprehensive overview covers everything from A-Z about your new account and services ... See the Guide
ONE STOP SERVICES
Visit our all-new Customer Services section to arrange for services, see usage, pay bills and more …Get The Help You Need

 

 
 
Go to VIEWmybill login and registration page
Load Outage Maps Search Tool
Open TimeofUse Toolkit login and registration page
Go to BHI Service Forms Main Page

Burlington Hydro delivers electricity to more than 68,000 customers in the city of Burlington.

 
Go to Outage Portal Main Page
Go to Power to Conserve Main Page
Visit Your Safety Portal
Call 311 about a Water Emergency
Go to Outage Portal
Go to Power to Conserve Portal
Go to  Your Safety Portal

See All What's New Items

February 21, 2020

Your Opinion Matters Survey is Now Closed

Your Opinion Matters Survey is Now Closed

Burlington Hydro has completed its “Your Opinion Matters” Survey and thanks all customers who took the time to participate. We are currently reviewing customer feedback and will incorporate it into our business plans…

 
Load Outage Maps search tool
Go to VIEWmybill login and registration page
Go to Customer Service Forms Listings Page
 
Go to TimeofUse Toolkit Login and Registration page
Go to Power to Conserve Portal
Go to Your Safety Portal
 
Go to Outage Portal
Go to power to Conserve Portal
Go to Your Safety Portal

REPORT AN OUTAGE

If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937